Server support

Steady hands for the servers you rely on.

Server and infrastructure support for existing Windows Server and shared-system setups where stability, backups and cautious changes matter. Remote across the UK, onsite around Milton Keynes.

  • Low-risk changes
  • Backups verified
  • Reversible where practical

What fits this route

Support for established environments

  • Windows Server patching and maintenance planning
  • Active Directory, file services and permissions
  • Backup job reviews and restore confidence
  • Shared storage and file-access issues
  • Health checks, uptime monitoring and storage health
  • Low-risk changes to existing setups

Sound familiar?

Typical server jobs

Maintenance

“Patching has fallen behind”

Planned patch windows and health checks before small issues turn into downtime.

Recovery

“We have backups, but are they any good?”

Backup job reviews, storage checks and a clear, realistic restore plan.

Access

“Our file shares are a mess”

Folder permissions and shared storage tidied, without disrupting the people who rely on them.

What changes

The outcomes this work aims for

  • Reliable logins and file access
  • Planned patch windows instead of surprises
  • Backups verified, and recovery expectations clear
  • A stable environment that stays supportable

How it works

Careful changes, clearly recorded

  1. Explain the environment

    Share what the setup is, who relies on it and whether tested backups exist.

  2. Agree the safest route

    Remote or onsite, timing and likely cost are confirmed before any change window.

  3. Change carefully

    Work is kept as low-risk and reversible as practical, with clear notes on what changed.

Who it’s for

A good fit if…

  • Small businesses with existing servers
  • Teams relying on shared storage
  • Organisations that need steady maintenance

Questions

Answers before you get in touch

What kind of servers does WITS support?

Existing Windows Server and shared-system setups, including Active Directory, file services, backups and shared storage. The focus is steady maintenance and low-risk change.

Can changes be made out of hours?

Yes. Planned evening or weekend work uses the normal published rate and must be agreed in advance.

How is server work priced?

Infrastructure work usually follows the business support rates, with larger planned changes quoted once the scope is clear.

What should I tell you first?

Explain the environment, who it affects and whether tested backups are available. Remote or onsite is confirmed before any change window is agreed.

Not sure which service fits?

Call before you know which service you need. Explain what is happening in your own words and Harrison will confirm the right next step, and the cost, before any paid work.

  • ICO registered
  • Registered company in England and Wales
  • No charge for an enquiry