“A volunteer or trustee has left”
Account access, passwords and shared files checked before knowledge disappears.
Charity IT support
IT support for charities, at charity rates.
IT support for charities and community organisations that rely on Microsoft 365, shared mailboxes, volunteers, trustees, donated devices and sensitive data without an internal IT person. Discounted rates, practical improvements.
- £35 an hour remote
- Nonprofit licensing sought
- GDPR-aware handling
What charity support can cover
Easier to manage, safer, better documented
- Microsoft 365 and email support
- Trustee, staff and volunteer access
- Shared mailboxes and file permissions
- Safeguarding and sensitive-data handling considerations
- Donated or mixed-device setup
- Backup and recovery checks
- Continuity planning if a volunteer, trustee or staff member leaves
- Practical documentation for future handovers
Sound familiar?
What charities bring to WITS
“Everything depends on one shared inbox”
Access that relies on one volunteer, trustee or shared inbox made safer and easier to hand over.
“We’ve been given some laptops”
Donated or mixed devices set up consistently, with sensible access and backups.
Prices
Discounted labour for charities
Remote£35 /hour
Microsoft 365, access and day-to-day troubleshooting.
Book this →Onsite£45 /hourMilton Keynes visits for hands-on setup and device work.
Book this →Prepaid block£175 five hoursFive remote hours, used in 30-minute steps, valid six months.
Ask about this →Printer setup£45 remote£55 onsite, for one supported printer and computer.
Book this →WITS also seeks supplier nonprofit licensing where the supplier’s eligibility rules permit.
How it works
From first contact to a clear fix
Tell Harrison what’s wrong
Call, or send a short description in your own words. A technical diagnosis isn’t needed.
Agree the route and cost
Harrison confirms whether remote or onsite help fits, and the likely cost, before paid work starts.
Get it fixed or handed over
The work is done and the next step explained, or the right specialist route is suggested when it isn’t a WITS job.
Questions
Answers before you get in touch
Do charities get a discount?
Yes. Charity and community organisations pay £35 an hour remotely or £45 an hour onsite in Milton Keynes, and WITS seeks supplier nonprofit licensing where eligibility rules permit.
How is sensitive data handled?
With GDPR-aware handling of client, volunteer, trustee and organisational data, and practical documentation so access and knowledge can be handed over safely.
We rely on volunteers. Can you still help?
Yes. Support covers trustee, staff and volunteer access, and continuity planning for when someone leaves.
Related services
Other ways WITS can help
Not sure which service fits?
Call before you know which service you need. Explain what is happening in your own words and Harrison will confirm the right next step, and the cost, before any paid work.
- ICO registered
- Registered company in England and Wales
- No charge for an enquiry