Printer setup

Printer offline? Fixed price, connected, tested.

Printer setup and connection support at a fixed price. Changed your Wi-Fi, bought a new PC or Mac, or stuck with drivers? Harrison connects a supported printer and tests it, remotely across the UK or onsite in Milton Keynes.

  • Fixed prices
  • Remote across the UK
  • Onsite in Milton Keynes

Fixed prices

One printer, one clear price

The fixed fee covers the agreed standard setup or troubleshooting, not a guaranteed repair of faulty hardware. New-work enquiries and bookings are handled 9am to 5pm on weekdays.

Included in the standard setup

  • One supported printer or multifunction printer
  • One supported Windows PC or Mac
  • An existing working Wi-Fi, Ethernet or USB connection
  • Manufacturer driver or app installation
  • Default printer set and a test print
  • A basic scan test, where supported

Quoted separately

  • Physical repair, parts, ink or toner
  • Faulty or unsupported equipment
  • Print servers, Universal Print or network redesign
  • Scan-to-email or cloud workflows
  • Multiple computers or printers, or an office rollout

Two ways to get it done

Remote or a Milton Keynes visit

Remote, across the UK

You stay beside the printer

Harrison connects securely to your computer while you press buttons, check cables and read the printer’s display.

Onsite, Milton Keynes

Harrison comes to you

For when someone needs to be physically beside the equipment. The fixed scope and price are confirmed before the visit.

How it works

Connected and tested, in three steps

  1. Describe the problem

    Tell Harrison about the printer, the computer and what’s happening, in your own words.

  2. Confirm the route and price

    Harrison confirms whether remote or Milton Keynes onsite support fits, with the fixed price and scope.

  3. Connect and test

    The agreed setup is completed and tested where possible, and any further action is explained.

Questions

Answers before you get in touch

How much does printer setup cost?

Home printer support is £40 remotely or £50 onsite in Milton Keynes. Charity support is £45 remotely or £55 onsite. Business support is £50 remotely or £60 onsite.

Can WITS connect my printer remotely?

Yes. Harrison connects to a supported Windows PC or Mac remotely while you stay beside the printer and act as his onsite hands for buttons, cables, paper and any messages on the printer display.

What does the fixed price include?

The agreed standard setup or troubleshooting for one supported printer or multifunction printer and one supported Windows PC or Mac, using an existing working Wi-Fi, Ethernet or USB connection. It includes driver or app installation, setting the default printer, a test print and a basic scan test where supported.

Does WITS repair broken printers?

No. Physical or mechanical repairs, parts, ink, toner and faulty or unsupported devices are outside the fixed-price service.

Not sure which service fits?

Call before you know which service you need. Explain what is happening in your own words and Harrison will confirm the right next step, and the cost, before any paid work.

  • ICO registered
  • Registered company in England and Wales
  • No charge for an enquiry