“My computer has slowed right down”
Health checks and sensible cleanup, with honest advice before you replace anything.
Home IT support
Patient tech help at home, in plain English.
Home IT support for Wi-Fi, printers, email, passwords, slow computers, new devices and confusing error messages. No technical knowledge needed: explain it in your own words. Remote across the UK, onsite around Milton Keynes.
- Speak directly to Harrison
- Prices explained first
- Remote UK · onsite Milton Keynes
What Harrison helps with
Everyday tech, sorted calmly
- Wi-Fi dropouts, dead spots and router setup
- Slow devices, update failures and warning messages
- Email, account and password problems
- New laptop or PC setup, with files and email moved across
- Printers, scanners, smart TVs and home-office devices
- Antivirus checks, alert guidance and backup checks
Sound familiar?
Typical home jobs
“The Wi-Fi keeps dropping”
Dead spots, router setup and the devices that won’t stay connected.
“I’ve bought a new laptop”
Set up properly from day one, with files, email and settings moved and backups checked.
Prices
Simple starting points
New customers£30 remote
£45 onsite. First hour up front, refunded in full if the problem isn’t fixed within the hour.
Ask about this →Remote£30 /hourWi-Fi, device troubleshooting, email, account access and general home tech.
Book this →Onsite£45 /hourMilton Keynes visits for setup, printers, Wi-Fi checks or in-person guidance.
Book this →Printer setup£40 remote£50 onsite in Milton Keynes, for one supported printer and one Windows PC or Mac.
Book this →ProtectionQuotedAntivirus checks, alert troubleshooting and a WITS-managed ESET licence, priced around your devices.
Ask for a quote →A one-hour minimum normally applies, then 30-minute steps. The likely cost is explained before paid work starts.
How it works
From first contact to a clear fix
Tell Harrison what’s wrong
Call, or send a short description in your own words. A technical diagnosis isn’t needed.
Agree the route and cost
Harrison confirms whether remote or onsite help fits, and the likely cost, before paid work starts.
Get it fixed or handed over
The work is done and the next step explained, or the right specialist route is suggested when it isn’t a WITS job.
Share only what you know
- Which device, account, printer or Wi-Fi is affected
- Any exact error message, if you have one
- Whether remote help is fine for you
- Your postcode, if a visit might be needed
Probably not the right fit if…
- The main need is a physical laptop or phone repair, which Harrison refers to a local repair service
- You need round-the-clock emergency cover
Questions
Answers before you get in touch
How much does home IT support cost?
Home support is £30 an hour remotely or £45 an hour onsite in Milton Keynes, with a one-hour minimum and then 30-minute steps.
Do I need to know what’s wrong first?
No. Explain what is happening in your own words. It is fine if the problem is hard to describe or you don’t know what caused it.
Can Harrison come to my home?
Yes, around Milton Keynes when hands-on help is better, with nearby areas considered by arrangement. Remote support is often suitable for problems that don’t need a visit.
How does remote help work?
You start an attended session with Windows Quick Assist or AnyDesk, watch everything Harrison does, and can end it at any time. Nothing permanent is installed for a one-off session.
Do you repair broken laptops or phones?
No. Physical repairs are referred to a local repair service, and Harrison can give practical advice before you replace equipment or recover data.
Related services
Other ways WITS can help
Not sure which service fits?
Call before you know which service you need. Explain what is happening in your own words and Harrison will confirm the right next step, and the cost, before any paid work.
- ICO registered
- Registered company in England and Wales
- No charge for an enquiry