Computer repair in Milton Keynes

Computer repair in Milton Keynes, for the problems that are not a broken screen.

WITS fixes the software side of a struggling computer: machines that have slowed right down, virus and scam pop-ups, Windows that will not update or start properly, and moving everything to a new PC. Remote help from £30 an hour, home and office visits around Milton Keynes from £45. For new home customers the first hour is refunded if the problem is not solved.

  • Speak directly to Harrison
  • Prices explained first
  • Remote UK · onsite Milton Keynes

What is fixed here

The software side, done properly

  • Slow computer: find what is eating the machine (start-up clutter, a failing drive, too little memory, malware) and fix or advise, with the cost of each option before it is done
  • Virus and malware removal: clean the machine, close the hole it came in through, check the accounts that may have been touched, and set up protection that is actually maintained
  • Windows reinstall: a clean install with your files, email, printers and programs put back, and the activation sorted
  • New PC setup and data transfer: files, email, browser, passwords and settings carried across, and the old machine wiped securely
  • Password and account recovery: Microsoft, Google and email accounts locked out or taken over
  • Everyday faults: updates that fail, programs that crash, printers that vanish, Wi-Fi that drops

Sound familiar?

Typical repair jobs

Slow

“It takes ten minutes to start”

Usually start-up clutter or an ageing hard drive. A clean-up or a solid-state drive transforms most machines under eight years old.

Virus

“A warning says I’ve been hacked”

Most are scam pop-ups, some are real. Either way: do not call the number on the screen. Call Harrison, and the machine and your accounts get checked properly.

Windows

“It won’t update, or won’t start”

Repaired in place where possible; a clean reinstall with everything put back when it is not.

What is not done here

Physical repairs

Cracked screens, batteries, keyboards, charging ports and motherboards are referred to a local repair shop. WITS will tell you whether the machine is worth repairing first, and can move your data to a replacement if it is not.

How it works

From first contact to a clear fix

  1. Tell Harrison what’s wrong

    Call, or send a short description in your own words. A technical diagnosis isn’t needed.

  2. Remote first, or a visit

    Most software problems are fixed remotely: you start the session, watch everything, and can end it at any time. A Milton Keynes visit when hands are needed.

  3. A plain note at the end

    What was found, what was done and what to watch for, written so you can follow it.

Share only what you know

  • What the computer is doing, in your words
  • Any exact message on the screen, if there is one
  • Whether remote help is fine for you
  • Your postcode, if a visit might be needed

Probably not the right fit if…

  • The screen, battery, keyboard or charging port is broken: a physical repair, referred to a local repair shop
  • You need round-the-clock emergency cover

Questions

Answers before you get in touch

How long does a virus removal take?

Usually one to two hours remotely. If the machine needs a full reinstall, about half a day, quoted first.

Can you make an old laptop fast again?

Often, yes. A solid-state drive and a clean-up transform most machines under eight years old. If it is not worth it, you will be told.

Do I lose my files in a reinstall?

No. Files are backed up first and checked afterwards. If the drive itself is failing, see data recovery.

Do you come to my home in Milton Keynes?

Yes, by arrangement, when a visit is suitable. Remote is quicker for most software problems.

Do you fix broken screens?

No. Cracked screens, batteries, keyboards and charging ports are physical repairs, referred to a local repair shop. WITS does the software side and the data.

Not sure what is wrong?

Call before you know. Explain what the computer is doing in your own words and Harrison will confirm the right next step, and the cost, before any paid work.

  • ICO registered
  • Registered company in England and Wales
  • No charge for an enquiry