Cyber security & device care

Protection you can see, from someone you can call.

Practical cyber security for small businesses and homes: managed ESET protection, device monitoring and patching, Microsoft 365 security and MFA, plus help when something looks wrong. Choose each part separately.

  • Managed ESET
  • Monitoring & patching
  • Home and business

What it can include

Simple for homes, thorough for organisations

Businesses and charities

  • ESET managed endpoint security, set up and reviewed
  • WITS device monitoring, supported patching and alert review
  • MFA setup and recovery checks
  • Microsoft 365 account and mailbox security review
  • Leaver access removal and shared-account cleanup
  • Suspicious email and account-compromise triage

Home users

  • Checks on your existing antivirus, and supported setup
  • Alerts explained clearly, with practical next steps
  • An ESET licence resold and managed by WITS, with Malwarebytes available as a higher-cost alternative
  • A direct contact when an alert needs attention

Sound familiar?

When people call about security

Incidents

“I clicked a link I shouldn’t have”

Password and session checks, MFA and mailbox rules, and a clear decision on what to do next.

Monitoring

“We only find out when a laptop fails”

The WITS agent reports device health and patch status, so problems surface earlier.

Accounts

“Too many people share one password”

MFA, recovery methods, and a check on who still has access.

Managed ESET options

Choose the protection level around the risk

WITS discusses the fit and quotes the current licence rather than publishing a supplier price that may change.

Foundation

ESET PROTECT Entry

Central management with modern endpoint and server protection, and one place to see protection status.

Stronger prevention

ESET PROTECT Advanced

Adds cloud sandbox analysis for suspicious files, full-disk encryption and mobile threat defence.

All-round fit

ESET PROTECT Complete

Brings devices, cloud apps, email, and vulnerability and patch management together. A practical fit for Microsoft 365 users.

Detection and response

ESET PROTECT Enterprise

Deeper investigation and response through ESET Inspect XDR, for teams with the process to use it.

All-in-one

ESET PROTECT Elite

Broad prevention, patching, cloud and email protection, XDR and multi-factor authentication in one tier.

Specialist

ESET PROTECT MDR

ESET’s own 24/7 managed detection and response with Premium Support. That round-the-clock cover is delivered by ESET, not WITS.

Package names and modules can change. WITS confirms the current catalogue, operating-system support, term, renewal and total price before ordering.

How it works

From first contact to a clear fix

  1. Tell Harrison what’s wrong

    Call, or send a short description in your own words. A technical diagnosis isn’t needed.

  2. Agree the route and cost

    Harrison confirms whether remote or onsite help fits, and the likely cost, before paid work starts.

  3. Get it fixed or handed over

    The work is done and the next step explained, or the right specialist route is suggested when it isn’t a WITS job.

A good fit if…

  • You’re a home user who wants antivirus help without jargon
  • Your organisation wants practical improvements across Microsoft 365, devices, ESET, patching and backups
  • You need leaver access, MFA or shared-mailbox risk cleaned up
  • You don’t have a dedicated security team

Important limits

  • You need a formal penetration test
  • You need a 24/7 security operations centre or guaranteed emergency response from WITS
  • A serious active incident needs a specialist incident-response provider
  • You need legal or regulatory decisions, which stay with qualified specialists

Questions

Answers before you get in touch

Does monitoring mean WITS watches my device 24/7?

No. The agent reports agreed technical status and alerts. Standard WITS monitoring isn’t 24/7 human surveillance, a security operations centre or guaranteed emergency response. Any 24/7 MDR service you choose is delivered by ESET.

What’s the difference between device monitoring and ESET?

Monitoring reports agreed health, inventory, update status and alerts, and supports planned patching. ESET is a separate managed-security licence. You can choose either or both.

Can WITS set up MFA?

Yes. WITS can help choose and configure suitable MFA for Microsoft 365 and other supported services, then explain the sign-in process to users.

Can WITS help after a suspicious email?

Yes: practical triage, password and session checks, MFA, mailbox rules and next steps. Serious incidents may need a specialist incident-response provider.

Is this a full security audit?

No. This service focuses on practical security basics and risk reduction for small organisations. Formal audits, penetration tests and incident response need specialist scope.

Not sure which service fits?

Call before you know which service you need. Explain what is happening in your own words and Harrison will confirm the right next step, and the cost, before any paid work.

  • ICO registered
  • Registered company in England and Wales
  • No charge for an enquiry