WITS | Williams IT Solutions

Small Business IT Support

Microsoft 365, access, onboarding, and dependable day-to-day support for sole traders and small teams.

Remote-first across the UK, Milton Keynes onsite when needed, with weekday evening support and arranged weekend work for the right jobs.

Direct support without call-centre handoffs.

Clear scope and pricing before work starts.

Weekday evenings and arranged weekend slots when needed.

WITS Business & Commercial IT Support keeps small teams running smoothly in Milton Keynes, Newport Pagnell, and nearby areas, with remote-first help across the UK. This page outlines support for Microsoft 365, shared access, onboarding, smaller email migrations, and day-to-day business systems.

Business pricing at a glance

Clear starting points for support work, onsite visits, and smaller Microsoft 365 email migrations.

Remote

Business support

From £40/hr

Good for Microsoft 365 issues, access problems, onboarding, and day-to-day business troubleshooting.

Onsite

Milton Keynes visits

From £50/hr

Useful for hands-on setup, office changes, device rollout, and issues that are easier to handle in person.

Migration

Email migration work

From £150

Small migrations (1-3 users) are usually £150-300. Medium migrations start from £300.

Anything more complex is quoted by scope once mailbox counts, data size, and timing are clear.

Typical business support jobs

Examples of the work this route is usually used for in small teams and sole-trader environments.

Microsoft 365

Shared mailbox and access issues

Useful when Microsoft 365 is technically live but the day-to-day experience is messy or unreliable.

  • Outlook problems, sign-in loops, and mailbox access issues
  • Shared mailbox permissions and delegated access
  • File sharing and OneDrive or SharePoint access tidy-ups
Operations

New starters, leavers, and device rollout

Good when a team needs changes handled cleanly without loose ends or access confusion.

  • User creation, permissions, and account cleanup
  • Laptop setup and Microsoft 365 onboarding
  • Practical guidance for smoother handovers
Projects

Small migration and tidy-up work

Useful for the jobs that sit between a quick fix and a large formal project.

  • Small email migrations and mailbox moves
  • Tenant tidy-ups and shared access rationalisation
  • Backup checks and basic continuity improvements

Common outcomes

  • Fast, secure onboarding
  • Shared mailboxes and files working
  • Access issues resolved
  • Clear next steps

Where this route works best

Local onsite work is usually concentrated around Milton Keynes and nearby business locations, while Microsoft 365 and day-to-day support can often be handled remotely anywhere in the UK.

  • Useful for one-off support or an ongoing support relationship
  • No contract pressure for smaller business issues or tidy-up work
  • Travel outside Milton Keynes is confirmed in advance when onsite time makes sense

Common problems WITS helps with

Essential support designed for small teams and shared systems.

Typical requests include new starters who need access, shared mailboxes that are misbehaving, or permissions that no longer line up with how the team works.

  • Microsoft 365 setup, tenant admin and Exchange support
  • New starter / leaver onboarding and permissions
  • Shared mailboxes and file sharing (OneDrive / SharePoint)
  • Backups and recovery planning (including Datto experience)

Who it's for

  • Small teams and sole traders
  • Microsoft 365 users
  • Remote-first businesses

If your request is more complex, use the contact page to explain it. You can also review pricing before any work begins.

What the Process Looks Like

Three clear steps from first contact to resolution.

  1. Share the issue and a time to talk.
  2. WITS confirms the approach, timing, and likely cost.
  3. The issue is resolved and the next step is outlined clearly.

The About page explains how WITS works and what to expect.

Need business support?

Use the contact page to explain your needs and WITS will confirm scope and timing.

The About page explains how WITS works, and pricing sets out rates if you want to check costs first.

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