Home support
Remote from £30/hr
WITS | Williams IT Solutions
WITS pricing
Straightforward starting rates for home and business support, with migration work scoped sensibly rather than padded with guesswork.
The aim is simple: publish the common starting points clearly, then confirm anything more involved before work begins.
Pricing is published as clear starting points so you can see the likely route before getting in touch. Standard support should feel transparent, while larger or more complex work is still scoped properly before it starts.
Pricing snapshot
Starting points for the support routes people ask about most often.
Business support
Remote from £40/hr
Email migration
From £150
Support is delivered directly with no call centres, no delays, and no unnecessary upselling. You're paying for clear, reliable solutions — not wasted time.
Business support is priced to reflect priority response, accountability, and the need to keep your systems running without disruption.
Why WITS keeps pricing straightforward
Support should feel clear and professional, not vague or sales-led.
Only work that adds practical value is recommended. If a change does not improve stability, security, usability, or continuity, WITS will say so and explain the trade-offs clearly.
Common work is priced openly so customers can make a sensible decision quickly. Larger jobs are still quoted by scope so nobody is boxed into an unrealistic flat rate.
The About page covers how WITS works and why the service is intentionally kept focused.
Home & Personal Pricing
Clear rates for households, home offices, and personal devices, with remote support from £30/hr and Milton Keynes onsite visits from £40/hr.
New customers
Start with a quick check so WITS can understand what you need and confirm timing and cost before any work starts.
Home & Personal remote support
£30/hr
Minimum one hour charge. No travel fee.
Good for everyday fixes and device support.
- Wi-Fi and device troubleshooting
- Email and account access
- Software setup and cleanup
- Follow-up notes
Home visits (Milton Keynes)
£40/hr
Milton Keynes onsite support for hands-on setup and in-person fixes.
Best for in-person setup and device checks.
- Home device setup
- Wi-Fi and network checks
- In-person guidance
- Printer and smart device help
If a visit is likely to involve several tasks, WITS will confirm the likely time and cost before work begins.
Business & Commercial Pricing
Rates for small businesses, sole traders, and existing server environments, with remote support from £40/hr and Milton Keynes onsite visits from £50/hr.
Business remote support
£40/hr
Minimum one hour charge. No travel fee.
Good for quick fixes and ongoing support.
- Remote troubleshooting
- Microsoft 365 support
- Account access
- Follow-up notes
Onsite support (Milton Keynes)
£50/hr
Milton Keynes onsite support for hands-on troubleshooting, setup, and project work.
Onsite outside Milton Keynes: travel time and reasonable travel costs are agreed in advance.
Best for hands-on or complex setups.
- Office visits
- Device setup
- Network and Wi-Fi checks
- In-person guidance
Block hours & ongoing support
Quoted
Available for regular customers who need a steadier support pattern.
Lower disruption with predictable support.
- Priority scheduling
- Agreed support hours
- Routine checks
Optional. No long term commitment.
Work is scoped before it starts, and larger onsite or project work can be quoted separately when the scope is clearer.
Email Migration
Migration work is still scoped properly, but these ranges give a realistic guide for common Microsoft 365 moves.
Small migrations (1-3 users)
£150-300
Useful for straightforward mailbox moves, smaller tenant tidy-ups, and first-time Microsoft 365 migrations.
- Mailbox move planning
- Cutover guidance
- Post-migration checks
Medium email migration
£300+
Best for larger mailbox counts, more data, or moves that need more planning and coordination.
- Mailbox batching
- Permission and access checks
- Planned transition support
Larger or more complex work
By scope
Quoted individually once mailbox counts, data size, cutover timing, and any legacy issues are clear.
- Legacy cleanup
- Downtime-sensitive planning
- Multi-stage migration work
Migration pricing depends on mailbox count, data volume, downtime tolerance, and whether older systems need tidying first.
What affects the final cost
A few practical factors can change the time required.
Pricing is based on time and complexity, and WITS will confirm any changes before continuing.
Typical jobs
- New device setup and data move
- Email setup and recovery
- Wi-Fi fixes and printer setup
- Backup checks and tidy ups
What affects price
- Number of devices involved
- Urgent or out-of-hours work
- Mailbox count or data size for migrations
- Complex recovery or legacy cleanup
- Travel outside Milton Keynes
Ready when you are
Tell WITS what you need and the best route will be confirmed clearly.